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FAQs - Product questions

Yes. Our cacao has been lab tested for safety and meets EU standards for absence of heavy metals, with below detectable levels of lead, cadmium, mercury and arsenic.

Ceremonial-grade cacao is pure, premium grade cacao that's made with respect to the plant, environment and those producing it. Our cacao is ceremonial-grade because it's grown on small organic family farms in the Peruvian Andes. The farmers use practices that support the region's natural biodiversity. Our cacao contains the whole bean (nothing is removed) and has been made specifically for ceremonial/medicinal use.

It's best to have no more than 35g (a ceremonial dose) in a day. That's because cacao contains a natural stimulant that can overstimulate your heart if you take very large amounts.

We created our elixirs to be drunk when you need to shift into a specific frame of mind, but you can also drink them daily as an all-natural way to stay energised and feel amazing.

It's best to consult your doctor or other healthcare practitioner to check how safe it is for you to use cacao and herbs during pregnancy and breastfeeding.

Cacao can interact with a class of antidepressants called MAOIs and may interact with other types of medication. It's best to consult your doctor or other healthcare practitioner before taking cacao and herbs if you are on medication or have any medical conditions.

While cacao is known to have many great benefits and different herbs are traditionally used to treat a wide variety of medical conditions, 8 Within's elixirs are food products that are not intended to cure any condition or replace standard medical care.

Always see a doctor or other healthcare professional about symptoms (physical, mental or emotional) that you may be experiencing.

FAQs - Delivery/logistics questions

We're all about feelgood vibes at 8 Within, so it's no surprise that your satisfaction is our number one priority.

As our products are perishable, we can't accept returns and can't offer refunds once your order has been shipped to you.

But you can cancel your order for a full refund if you do so before it has been shipped. Shipping usually happens 12 to 24 hours after placing your order (you will be sent an shipping notification by email once your order has been dispatched for shipping).

If you are unhappy with your elixir for any reason, just get in touch with us by emailing and we'll do all we can to fix the situation.

Yes, 8 Within delivers worldwide, but international orders can't be processed on this website... yet. Please email for all international orders.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We offer two types of delivery:

  • Express delivery (Royal Mail 1st class) which usually takes 1 to 3 working days
  • Standard delivery (Royal Mail 2nd class) which usually takes 3 to 5 working days

Please note that delivery may take longer for orders placed on weekends and public holidays

If your order hasn't arrived after two weeks, please contact us and we will chase it up for you.

Sadly, you can't. If you have access to discount codes, you'll only be able to use one at a time. You also can't use a discount code on already discounted items.

Products are stocked up on a regular basis.

If a product you want is out of stock, please shoot us a message with the product you're looking for in the subject line. We'll email you when it's back in stock.